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Customer Experience

If you become our tenant we will deal directly with you, very rarely through an agent. Our leases and flexible licences make it possible for us to adapt to the changing needs of your business. When you are ready to expand, moving to a larger unit or renting additional premises is simple. If your business needs to downsize or move, other space is usually available.

Our tenants, large or small, get a consistently high level of service. You will have a dedicated manager who will work closely with you, resolving any issues quickly and efficiently.

“Highly recommended”

Boutique brewer, Wild Card Brewery run by Andrew Birkby and William Harris, moved to Clockworks in January 2014.  The brewery in Clockworks quickly became a London hotspot for its highly acclaimed handcrafted beer.

“Lea Valley Estate pro-actively managed the estate and responded very quickly to any issues. This allowed us to focus on running our fast-paced business. We highly recommend Lea Valley Estates and their friendly and professional team.”

“An amazing landlord”

Ebay retailer, Christian Gargas has been a tenant for four years, moving to his second premises with us in Hale Village recently.

“Staff are always so helpful and friendly and, importantly, really understand of the needs of my business. Their good quality service enables me to provide a better service for my customers.”

“We really love the space”

Samantha Jameson, Founder of Soapsmith,  creators of artisan soaps sold around the UK including in Fortnum & Mason and Whole Foods,  has been a tenant since 2011.

“We’re very happy with everything, which is why we’ve been here for so long.  Any issues are dealt with immediately and they’re very good at keeping in touch and communicating with us.”